All items are considered “custom made” since they are made to order specifically for you. Nothing can be returned for refund. Most items can be exchanged in case of a production error.
Cancelling an order once paid: There is a 20% cancellation fee if cancelled after your payment is received.
Wait times vary throughout the year. Please be sure to ask how long the waiting list is before following through with placing an order.
Masks: These are one size fits most. Custom orders are made according to your head size.
ABSOLUTELY NO RETURN OR EXCHANGE ON HEADWEAR ITEMS.
Clothing items: All clothing items are custom made according to the measurements you give.